 | | 'Flame award winner for 3 consecutive years - 2005, 2006 & 2007' | |
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| FAQ
Do you have certain times for lane swimming?
Our lane swimming sessions are held frequently throughout the week. For specific times and session information please visit the Rock Pool Timetable.
How and when can I book for classes?
All Group Fitness classes can be booked from 8.00 am, 24hours prior to the class. However, aqua aerobics, Sports hall bookings and court hire can be booked up to 7 days in advance.
Please note that classes should always be booked in advance to guarantee your place. We will contact directly you should we need to make any alterations to the listed program after booking. All bookings can be made by calling us on 0114 2312233 or visiting the Reception desk in person. Please be aware when calling to book classes that our lines do get very busy and your patience is much appreciated.
Coming early 2008. You will be able to use our online system to book classes and other onsite activities.
At what age can I bring my child swimming?
The following are recommendations taken from the ISRM guidance notes.
All children under the age of 8 years to be accompaniedA responsible person, aged at least 16 years, should accompany all children under the age of eight into swimming pools. They will go into the water with the children they are accompanying. Whilst in the pool the responsible person should maintain a constant watch over the children for whom they are responsible and be in close contact with those of their children who are weak or non-swimmers.
Standard RatioIn a traditional 25m pool with deep and shallow water: Children under the age four should be accompanied by a responsible person on a one to one basis.Children aged between four to seven should be accompanied by a responsible person on a maximum two to one basis.Our coached Baby Splash sessions enable pre-school children to build water confidence to give them a head start. Sessions are on Tuesdays and Wednesdays 11.30 am – 12.30 pm. For more information on our Baby Splash sessions, please contact us on 01142312233.
What other facilities are available at Hillsborough Leisure Centre?
Here at Hillsborough we offer a range of facilities, including a Crèche, Sports hall, Leisure Pool, Café, Health Spa and much much more! You will find all of our facilities listed on this website.
Who is Sheffield International Venues (SIV)?
Our History – Established 1988, wholly owned operating company for Sheffield Trust, an independent charity.
Our Venues – The Company operates 14 sport, leisure and entertainment venues in Sheffield.
Our Mission – “Excellence for all in sport, leisure and entertainment.”
Our Achievements – National reputation confirmed with top scored in ‘Quest’ awards, and Hillsborough Leisure Centre winning the prestigious FLAME award for UK centre of the year in 2005, 2006 & 2007.
Our Future – Growing recognition in the importance of sport and exercise to the health of our nation, boosted by the successful London 2012 Olympic bid.
Visit www.sivltd.com for more details about Sheffield International Venues.
Do you have adequate car parking facilities?
We have an extensive car park with over 200 spaces, including designated wide parking spaces. We also have 2 overspill car parks for busier times.
Do you have a copy of a menu for your catering facilities?
A copy of our menu for catering facilities at the venue can be requested by e-mailing us at catering@hillsboroughlc.co.uk. Alternatively, please call us on 0114 231 8120.
Do you have facilities for disabled people?
We have extensive facilities for our disabled customers and we were IFI (Inclusive Fitness Initiative) accredited in December 2005. Our facilities are fully accessible and include a lift to our upper floor, designated parking, a lower till point at our Reception desk, hearing loops and specific toilet and changing areas plus much more.
Do I need an induction to use the fitness suite?
Can I use the HLC fitness suite if I have had an induction at another SIV site? Yes, all customers require an Introduction to use the fitness suite. If you are a non-member and have undertaken an introduction at another SIV venue then you will be given an Induction card that must be shown to gain access into the facility. All members of SIV will need to bring their SIV card to gain access. It is recommended that customers who have not had an Introduction at Hillsborough should take this opportunity to increase their knowledge of the equipment and specific safety issues.
What are HLC peak and off peak times?
Fitness Suite
Off Peak Mon – Fri 07.00 – 15.30 | Sat / Sun All Day
Peak Mon – Fri 15.30 – 22.30
Sports Hall
Off Peak Mon – Fri 09.15 – 15.15 | Sat / Sun All Day
Peak Mon – Fri 15.15 – 22.00
Leisure Swim
Off Peak Mon – Fri 09.00 – 15.30 | Sat / Sun 16.00 – 18.00
Peak Mon – Fri 15.30 – 21.00 | Sat / Sun 09.00 – 16.00
Could you tell me who is responsible for the Crèche?
The Crèche Manager, Sharon Armin, and her dedicated team of staff ensure your child’s wellbeing and enjoyment whilst using the Crèche facilities.
Do students or senior citizens get a discount?
We do not give specific discounts for senior citizens or students. However, there is an opportunity to apply for a slice card which is a Sheffield City Council discount card that is accepted at all Sheffield International Venues.
I can’t find the questions I need. Do you have a direct email address so I can speak with someone directly?
Yes! You can e-mail our Customer Care Co-ordinator Phil Blanckley at p.blanckley@hillsboroughlc.co.uk or call him direct on 0114 2318116 and we will endeavour to provide an answer to your question. Alternatively, visit our contact us page on the website. |
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